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At Chartwell Residential all of the property management is undertaken from our Putney office and not centralised as with many other agencies enabling us to deal with any issues which may arise quickly and efficiently.

 

We realise how important it is to have a reliable maintenance team available to undertake any issues and have a professional team of contractors who are qualified and able to deal with every aspect of management from minor maintenance issues to major refurbishments at relatively short notice.  We offer a personal service and treat each property as if it were our own, and, aim to keep you updated of any issues with your property. 

 

Chartwell Residential has found the majority of Tenants prefer a professional agent to manage the property and some Corporate Tenants will insist on this.   In our experience, instructing an Agent to manage the property on your behalf could well save you money and result in a longer tenancy.  We will ensure any necessary works or “wish list” are undertaken to keep the void period to a minimum.  We will also liaise with the Tenant at the end of tenancy to ensure the costs are apportioned fairly after the inventory report is received which can be most time consuming to deal with yourself.  We will also keep you up to date with any changes in legislation to protect your interests and the Tenants.

 

We also have a dedicated accounts team who will provide regular accounts statements to you or your tax advisors to ensure your property portfolio runs smoothly. 

 

Our team at Chartwell Residential pride ourselves on the speed in which we react to problems reported to us and feel that the service we offer is second to none. 

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