I am just writing you this short note as I wanted to bring to your attention and have it on record what a superb job Ritchie did in dealing with the sale of my daughter Amy's Flat in Point Pleasant.

As you probably know, it was far from
straightforward and somewhat frustrating and challenging at times.  I must say Ritchie
dealt with every stage of the process from
start to finish with professionalism and immense patience, and was extremely helpful in acquiring information, pushing things along and communicating with third parties on our behalf, when required.

He made sure he kept Amy and myself informed and up to date, taking into account the fact Amy was in Melbourne, and we both felt he was 'the go-to person' when the situation stalled or we needed a question answered.

Ritchie is such a likeable, and reliable person who just gets on with the job in a good-natured manner and our association with him was a very positive and pleasant experience in what could have been a more stressful ordeal, given our dealings with Genesis. He managed to keep us both sane and on track throughout the long drawn out saga.

In my experience, Ritchie is without doubt the most pleasant and helpful Estate Agent I have met and I would happily recommend him to anyone without hesitation.
For the past six years I have worked with Chartwell and they have consistently provided great service to me and also to my prospective tenant(s). Earlier this month, Chartwell rented my property in Putney Wharf Tower and I had glowing reports from the tenants who had moved to Putney from Mayfair, saying they received superior service from Chartwell than the agents in Mayfair! I think that says it all.
'The team at chartwell persisted in their search to find me Tenants and remained tenacious and diligent throughout.  A really friendly and professional team!'
John did an excellent job for us. A wonderful change to the normal service we are unfortunately accustomed to in the london rental market.
This is an independent estate agents in Putney a minute from the river Thames.  All my dealings with them  I have found them to be professional, honest and a pleasure.  Ritchie the Manager and Tymour who I have dealt with are gentlemen and makes dealing with an agent pure pleasure rather than a dread.  For me there is nobody else I would sell my property through but them as I know there will be on my case and I would be free of any irritations as I can put all my trust in them.

Why dread selling or finding a property when dealing with Chartwell is just a pleasure.
Dealt with Jon Acland and Lisa Sandwell. Excellent service, very responsive and sensible, and good commercial advice. Would recommend.
Chartwell Residential are a highly professional company and one that I trust to give a realistic assessment of the market both in their lettings and their sales departments

I have had dealings with them for a number of years through difficult and challenging periods of my life

They have been lovely to me

I had an occasion that even one of their directors on the other side of the world whilst on holiday at a difficult time of my life looked after me in a manner that I shall always remember

This is a warm company with lovely people behind the desk phone or email

Recently they achieved an amazing letting

A market leading first in respect of rental and 12 months rent in advance

Not only that but they assured me they could and that they would achieve this

They did it within 3 days

They saved my bacon

Thanks guys
Great pre and post let experience with these guys, Jon Acland was very helpful, took time to let me view and helped get a sensible price that worked for both parties. He was especially helpful in quickly addressing little post move in problems, which is unusual for most sales side letting agents. Good service, paperwork and set up seamless.
My relationship with Chartwell has taken several forms: I have sold a property through Chartwell - for 100,000 more than the asking price. I have rented a penthouse apartment and a five bedroom house to tenants introduced by Chartwell - on both occasions quickly, efficiently and with the minimum of fuss. Finally, I have rented an apartment from them. Naturally, I highly recommend them.
I have been working with Chartwell Residentials for the last 10 years in both lettings and sales. Dealing with a number of Estate Agents for the last 12 years, Chartwell differ considerably. They provide a excellent service, always acting extremely professionally, friendly and I would not hesitate in recommending them. I look forward in continuing our relationship in the years to come.
I recently sold and bought through Chartwell. I received an impeccable service from them. They were courteous, kind, professional and correct. I would not hesitate to recommend them to others - indeed I have already done so. It is a great pleasure to be able to say this.
My family and I have loved living on the river in Putney over the past six years. Its gives us the opportunity to live the London experience, whilst at the same time having the breathing space and clean air that the area brings along with it. The high street within walking distance from Brewhouse Lane offers all the basic amenities that we need as a family, together with a fantastic choice of restaurants, bars and parks (three parks within walking distance). The river dotted with picturesque boathouses and the footpath that leads to Barnes is also in my opinion one of the great things about this area. Safety was of primary concern for us, and evidently seeing all the young families around the whole area gives us a great sense of security and good standard of living!

Living in Putney Wharf Tower has been an exceptional experience. The location, just metres away from the river, provides majestic views of the Thames. The actual apartments themselves are finished to the highest specs, with large windows and a balcony / terrace giving the apartment natural day light throughout the day. Other aspects which were definitely an attraction in deciding to move to the Tower were the 24hrs concierge with a lovely team that provided round the clock security and convenience for delivery of parcels, the spacious gym (ideal for cardiovascular needs) and of course Chartwell Residential, a dedicated team that serviced any of our requirements in terms of maintenance and emergencies.
Chartwell Residential is totally different to other agents I have dealt with, from the first phone call to collecting the keys the process went extremely smoothly.  The staff were polite, helpful and a pleasure to deal with. 

I can highly recommend them, they really know how to treat a customer and made the process much less stressful that past experiences.
Chartwell came to us highly recommended and we were therefore happy to use them for our purchase. Their service and professionalism were outstanding, a rare occurrence these days. Our purchase proceed without hassle and they were there to support every step of the way.
Based on this positive experience, we appointed them to let our property. They provided valuable advice and I was amazed when I received a call a few weeks later to inform me that they had found a tenant at our asking price. Again they took care of all the details and we are now both proud owners and landlords.
I would have no hesitation in recommending them and I fact have already done to a couple of friends. If you want great service, a friendly and helpful team and results, don't go anywhere else.

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