Hi Sahsa

No problems
We chose Chartwell on a recommendation and were more than pleased from start to finish with the whole experience. The excellent professional, courteous and friendly staff helped the process from viewings to offers go smoothly and efficiently. We would use Chartwell in the future and would recommend their personal approach.

Regards
Carol

Hi Michael,

Just want to speak on behalf of me and Clare in thanking you for your hard efforts in pushing things forward with the Land Lord and also answering queries promptly ensuring that we secured the flat.
We haven't had much luck with letting Agencies in the past 2 months and coming across yourself and Chartwell Residential was a breath of fresh air in terms of customer service and general pro-activeness to find us a flat.

Many thanks
Scott and Clare

Hi Caroline

Over the last 5 years you and your staff have been attentive, professional and a pleasure to deal with. The fact that we have had very little time without a tenant, even at a time when the market has been slow, pays a tribute to your efforts at marketing the property
Your location at the foot of the Tower makes you an obvious first choice for anyone looking to rent a property, either tenant or landlord, on the Putney Wharf Estate. Also, as you are in the midst of it, it is clear that you have all established a good relationship with the estate management team at Putney Wharf and that you have a good knowledge of the estate which can only add value to the excellent service you all offer
Thank you to you all

Kind regards
Anne

Service from Chartwell Residential

• achieved excellent rental in challenging market
• very professional service; clearly knew local business trends and managed landlord expectations well
• did not entertain time wasters or sightseers - only genuine prospects viewed property
• good security policy - i.e. prospective tenants properly vetted and referenced before Agreement signed
• staff appear articulate and well selected to achieve best possible returns for clients
• good competitor intelligence - i.e. Chartwells know how their competitors are bidding and will seek an advantage for their clients.
• overall, brand appears at premium end of market and attracts premium clients, consistently.
• follow up when required - customer service appears to be excellent, even after deal is signed
• I would (and have) recommended Chartwells - would use again without hesitation

Best regards,
Julian B.